The Admin Notifications settings let you control where and how notifications are sent when:
A new review is posted
A negative review is received
A new question is asked
An email is sent to the customer
Set up admin notifications
To add more email addresses or to change the email addresses that receive our notifications:
From your Judge.me admin, go to General Settings > Notifications
Under Admin notification emails, enter up to 3 email addresses separated by commas. For example:
storeowner@example.com, support@example.com, teamlead@example.comEnable the types of notifications you want to receive:
"Notify me when a new review is created"
"Notify me when a new question is posted"
"Send me a copy of each email sent to customers"
Click Save.
Separate notifications for negative reviews
To send negative reviews notification to a different email:
From your Judge.me admin, go to General Settings > Notifications
Under Admin notification emails, enable "Receive negative review notifications at a different email".
Enter the email address (e.g. support@example.com)
Choose the threshold for what counts as a negative review:
"No review is negative"
"2 stars or less"
"3 stars or less"
"4 stars or less"
"All reviews are negative"
Click Save.